Asda has been awarded a top accolade in an annual Christmas mince pie taste test that has seen Waitrose’s efforts described as “beige-tasting” and devoid of “notable flavours”.
Broadband customers who do not switch are enduring “often terrible” customer service and potentially paying hundreds of pounds a year more than they need to as providers take advantage of their loyalty, according to a consumer watchdog.
Britannia Hotels has been named the worst UK hotel chain for the sixth consecutive year.
Insurance policy documents can require university-level reading abilities and even industry experts struggle to cut through the jargon, an investigation suggests.
“Unscrupulous” online sellers are offering people free products in exchange for highly-rated reviews, consumer group Which? has found.
Fresh fears have been raised over access to cash as figures suggest free-to-use ATMs are vanishing at an “alarming” rate of more than 250 per month.
Rail passengers have struggled for too long with a confusing ticketing system and poor service, consumer campaign group Which? says.
Almost three quarters of people were on the receiving end of a nuisance call in the last month, a survey has suggested.
Just over one in 10 adults over 55 have set aside money to cover the costs of any future care needs, the consumer rights group Which? has warned.
British households are paying for broadband speeds that are on average 51% slower than advertised, according to a study.
EE and Vodafone have been voted the two worst mobile phone providers in an annual customer satisfaction survey.
The rising cost of directory inquiry calls to some 118 numbers is very concerning, an industry regulator has said.
Bargain airport prices for favourites such as gin and Toblerone are now likely to be cheaper at the supermarket, a consumer group has found
Asda has been named the cheapest supermarket of 2016 among the major UK grocers by a consumer group.
Here are some examples of last year's Black Friday discounts as tracked by Which?
Black Friday shoppers have been warned to "do your research" after a watchdog found half of last year's so-called deals were cheaper in the months before and after the event.
Four leading “once-a-day” sunscreens are not living up to their claims, a watchdog has warned.