Hundreds of communities are struggling to access cash, according to a consumer group which is urging the next government to introduce a guarantee protecting people’s ability to continue using banknotes.
Holidaymakers are being warned over potentially misleading Black Friday travel deals after claims last year’s event featured exaggerated or non-existent special offers.
A number of home security cameras listed and recommended to users on Amazon contain flaws which could be putting customers at risk, Which? has claimed.
The UK’s biggest broadband companies have committed to cutting prices for out-of-contract and vulnerable customers amid concerns about so-called “loyalty penalties” across the sector.
Free-to-use cash machines are vanishing more quickly in deprived areas than in affluent ones, according to consumer campaigners who are pressing Chancellor Sajid Javid to implement a cash guarantee.
Widespread reliability issues with some of the UK’s most popular cars have been uncovered by new research.
Drivers could risk paying hundreds of pounds more than they need to for car insurance due to “quirks” in how insurers and comparison websites collect data, according to Which?.
Some online retailers are selling poor quality and potentially unsafe glasses that could lead to wearers suffering distorted vision, according to an investigation.
Supermarkets appear to be disregarding Government pricing guidelines by using misleading discounts and special offers, according to an investigation.
Facebook has been accused of failing to stop the sale of fake reviews through its website more than a month after being urged to act on the issue by the Competition and Markets Authority (CMA).
Apple has been accused of “significantly overstating” the battery life of a number of its iPhone handsets following testing carried out by consumer watchdog Which?.
Amazon’s system of customer reviews and ratings is being undermined by a flood of “fake” five-star reviews for products made by unknown brands, a consumer group has claimed.
Householders who sign up to combined TV and broadband packages are being hit with loyalty penalties of up to almost £700 a year, a consumer watchdog has warned.
Broadband customers who stay with the same provider and do not haggle for a better deal are being hit with “loyalty penalties” of up to £220 a year, a consumer group has warned.
Govia Thameslink Railway (GTR) has not been stripped of its franchise despite its “unacceptable performance” following the introduction of the May timetable, Transport Secretary Chris Grayling has announced.
Transport Secretary Chris Grayling said he had apologised “many, many times” already, after he was criticised by MPs investigating train timetable chaos that gripped parts of the network earlier this year.
Broadband customers who do not switch are enduring “often terrible” customer service and potentially paying hundreds of pounds a year more than they need to as providers take advantage of their loyalty, according to a consumer watchdog.
British households are paying for broadband speeds that are on average 51% slower than advertised, according to a study.
EE and Vodafone have been voted the two worst mobile phone providers in an annual customer satisfaction survey.
The rising cost of directory inquiry calls to some 118 numbers is very concerning, an industry regulator has said.