Virgin Media has announced plans to introduce hyperfast gigabit broadband to almost 15 million households by the end of 2021.
Boris Johnson has the power to accelerate the rollout of faster broadband speeds by making it simpler for internet service providers to expand, a Virgin Media chief has suggested.
Broadband providers will be given more access to Openreach’s telegraph poles and underground tunnels to lay their own high-speed cables, under new plans drawn up by regulator Ofcom.
TalkTalk has been shamed for the quality of its broadband customer service in industry-wide figures released by Ofcom.
A new report suggests Dundee’s high streets and retail parks have been “blighted” with closures in the last year.
Customers of the largest broadband providers are the most likely to be getting a bad deal, a survey suggests.
Britons prefer to stay at home, tune in and “switch off” with their favourite TV shows than go out, a survey suggests.
Virgin Media has built two large life-size houses inside a warehouse located in High Wycombe where it tests its latest broadband technology.
Virgin Media has rolled out an update to its latest router that improves the reach of broadband around the home.
Broadband customers must be told the minimum and peak time speeds they will receive before they sign a contract under new protections coming into force on Friday.
Phone and broadband firm Virgin Media has announced it is closing one of its two city centre stores with immediate effect.
Broadband customers who stay with the same provider and do not haggle for a better deal are being hit with “loyalty penalties” of up to £220 a year, a consumer group has warned.
Broadband customers who do not switch are enduring “often terrible” customer service and potentially paying hundreds of pounds a year more than they need to as providers take advantage of their loyalty, according to a consumer watchdog.
Virgin Media has been named as the broadband provider customers are most likely to experience problems with, according to a Which? survey.
UKTV channels including Dave and Gold will be restored to Virgin Media customers, it has been announced.
Virgin Media customers are no longer able to watch UKTV channels via the cable television service as a result of a business dispute.
Virgin Media customers have been left outraged after UKTV channels including Dave and Gold were wiped from “around four million” boxes due to a business dispute.
UKTV has apologised to Virgin Media subscribers who are upset they will no longer receive channels including Dave and Gold.
Virgin Media is to offer existing TV customers a free upgrade to its V6 box as part of an accelerated roll out of the device.
Hundreds of Dundee residents were left without phone and broadband services following a suspected cabling fault.