The way 999 and 101 calls are made in Scotland is set to change with a new assessment system being put in place by police.
Police in Tayside say people should only ring in the event of an emergency after British Telecome said there was a fault with 999 calls.
Tayside's emergency fire and ambulance crews have spent nearly a fortnight responding to hoax calls over the past four years, the Tele can reveal.
Extra police patrols have been put in place after 999 services went down across "significant" parts of Dundee, Fife and Tayside.
A shopper has hit out after an ambulance failed to turn up when she collapsed in a supermarket.
More than 59 hours of crucial time was wasted by paramedics attending hoax calls in the last three years.
Several people have reportedly been injured after a van ploughed into crowds of people in Barcelona this afternoon.
Calls made to police in Dundee will be answered by operators in the Central Belt within weeks.
A yob who had been out drinking after a funeral walked on to a road and sat down — blocking a police car on an emergency call.
Police in Dundee have achieved a drastic improvement in their handling of non-emergency 101 calls from members of the public.
MEMBERS of the public are being forced to wait more than 40 seconds for police to answer non-emergency calls in almost a quarter of cases.
This was the scene which greeted 999 crews on a Guy Fawkes Night call out - a car inside a bonfire.
A Dundee woman has died after collapsing at a betting shop in the city.
A block of flats in Dundee has had to be evacuated after a fire in a kitchen.
Police are appealing for witnesses after a car was found ablaze in a Dundee street.