An elderly widow says she was left “flabbergasted” when her husband’s ashes were returned to her in a plastic bag “like you would get from Tesco”.
Isabel Carr’s husband Myles died in September at the age of 89.
He was cremated at Dundee Crematorium but when his wife of 61 years went to collect his ashes she was shocked by the way the ashes were given to her.
Birkhill resident Mrs Carr, 88, was handed a blue cardboard box and inside were her husband’s ashes in a clear plastic bag. The bag itself had only been sealed with an elastic band.
Mrs Carr said: “I went up to the crematorium to collect my late husband’s ashes and was given a blue cardboard box.
“When I got home I opened the box and saw my husband’s white ashes were in a plastic bag like you would get from Tesco or B&Q, with a plastic band around it.
“I was flabbergasted. Twenty years ago my mother’s ashes were given to me in an urn and so were my sister’s when she was cremated.”
Mrs Carr added her neighbours helped her buy an urn online to store Mr Carr’s ashes.
Dundee Crematorium is run by funeral company Dignity. The company’s website said undertakers can assist mourners with choosing an urn but also says relatives can collect the ashes of their loved one from a crematorium.
Stuart Cox from the company said the cardboard box and bag had been introduced following complaints from other clients who didn’t like getting an urn.
He added: “The cardboard box is designed to be more environmentally friendly and the bag is not like something you would get from a supermarket.”