Thousands of physical and verbal assaults on council staff have taken place in the last six years – with an average of almost two reported every day.
Figures obtained via freedom of information requests show 3,792 attacks were made on Dundee City Council workers between April 2012 and March last year.
The vast majority of those were against staff working in education or family services – 2,861 or about 75% in total.
And 50% more assaults were reported in 2017-18 than in 2012-13.Two-thirds of the assaults reported were physical in nature.
North East Scottish Conservative MSP Bill Bowman claimed the attacks were linked to a failure by the council to properly resource services.
He said: “Council staff deserve the utmost respect but are under-resourced, embattled and suffering in silence.
“There aren’t enough teachers to deal with disruptive pupils or those with additional support needs.
“There aren’t enough council staff to handle potentially explosive situations with families.”
Stuart Fairweather (pictured), Dundee branch chairman of trade union Unite, said he was “unsurprised” by the scale of the problem.
“Any assault that happens can set a member of staff back,” he said.
“It’s not surprising and I think it could be under-reported.
“The council takes these cases seriously. What’s more difficult is the fact that the figures are going up and folk are under more pressure – and it’s our staff on the receiving end.”
The council said it has a “zero tolerance approach” to abusive or violent behaviour.
A spokeswoman added: “Council employees should not have to face abuse or violence as they go about their jobs.
“Our employees should be able to work without fear of attack, verbal or physical, and are encouraged to report any incidents of violence.”