It is a fact of life that a trip to A&E usually involves hours of sitting around not knowing what is going on.
Doctors, nurses and staff at Ninewells are well aware of the inconvenience and uncertainty this can bring – however necessary the delays might be – so decided to draft in some Dundee University students to bring about some changes.
Following years of hard work, meetings, interactions with patients and staff advice, the barren walls of the hospital’s emergency department have been transformed into informative spaces.
Carefully thought-out designs, informing people where they are, what to do and who they are talking to, are intended to help patients and visitors feel more at ease and give them a better understanding of what is going on.
One of the murals helps visitors identify staff by showing what type and colour of uniform they will be wearing.
Another easily identifies the button which needs to be pressed to exit the ward.
Jamie Stein, a university graduate who was part of the project and now works for a local design agency, said he and his colleagues had worked to make the emergency department feel less daunting. He said: “I am over the moon that our designs have been implemented in Ninewells.”