RBS is ‘failing local customers’ with branch closures

The boss of RBS needs to be “taken by the scruff of the neck” over a raft of closures that have “failed” Angus, it has been claimed.

In a bid to stop the Montrose branch from closing, Angus councillors will make a plea to the chancellor of the exchequer.

A council meeting in Forfar agreed the move after a motion was put forward by Montrose SNP councillor Bill Duff, who said closing the branch would leave some RBS customers with an Aberdeen to Arbroath-sized gap in provision and folk in the Mearns with a 50-mile round trip to their nearest branch.

He added: “Closing rural branches is a sore dividend for loyal customers. The provision of mobile vans provides an inadequate response in terms of a full range of services, confidentiality and access for disabled customers.”

He said the announcement that 10 closure-threatened branches would be kept open until at least the end of the year had not been based on fair comparison, adding: “If they can retain or reprieve a branch in Comrie, with a population of 2,000, it’s hard to see why they can’t save a branch in Montrose.”

Arbroath SNP colleague Alex King said: “While you can do an awful lot by internet banking, that does not help the shopkeeper or the treasurer of the local groups who have to take cash to the bank.”

The bank said its decision to keep the 10 branches open showed it had listened.