Folk left unable to use Dundee’s main library for months after delay in fixing lift

With the library lift out of action, people are having to use stairs to reach the top level.

Calls have been made for the lift at Dundee’s Central Library to be brought back into action “sooner rather than later”.

Maryfield councillor Georgia Cruickshank said she had been contacted by constituents who had not been able to use the library since the only lift there broke down in November.

The councillor, who also has mobility issues herself, said she too had found it difficult to access the library since the lift broke.

She said “I have been approached by a number of constituents complaining about the broken passenger lift at the Central Library.

“I have seen for myself just what a struggle this is for people with mobility issues. I have written to Leisure & Culture Dundee asking why the lift has not been fixed and asking when it will be.

“It is disgraceful that this situation has been going on since November.

Councillor Georgia Cruickshank

“I have also asked Leisure & Culture Dundee how they are complying with the law around the Disability Discrimination Act. I want this fixed sooner rather than later. It is not acceptable for this situation to continue.”

She said that there was no other access to the top floor and if customers were not able to use the lift then they weren’t able to use the library at all.

“When I was there I was able to use the stairs but there are many people who use the library for whom that is just not possible,” she added.

Jenny Miller, chief executive for Dundee-based charity Promoting a More Inclusive Society, said: “We have been working with Dundee to promote it as a city that wants to include everyone.

“To have an outstanding repair issue for this length of time in such a central part of the community is unacceptable.”

A spokesman for Leisure & Culture Dundee said: “We appreciate the difficulties that the ongoing issues with the passenger lift are causing for our customers.

“Every effort is being made to complete the essential repairs as soon as possible. Level access to the lower floor is available via our Victoria Road entrance.

“We would ask that any customer who wishes to use the upper floor of the library speaks to a member of library staff, as we have a number of contingency measures in place.

“We apologise for the inconvenience caused.”