Commuters were turned away from a major Dundee car park after it closed suddenly yesterday.
The Wellgate Shopping Centre facility – which can accommodate almost 600 vehicles – was not accessible to motorists due to a problem with the entrance shutter.
The car park costs £60 a month for season ticket holders and has a waiting list to purchase a permit.
A spokeswoman for the centre said: “The entrance shutter is stuck closed. We have called out the appropriate maintenance company and apologise for any inconvenience to customers.”
Some drivers expressed their concerns that the city centre will be affected by congestion because commuters and shoppers were forced to park elsewhere in the city.
Nikola Laidlaw, 49, a dog groomer from Kirkton, said: “It’s ridiculous because I’m meant to be going to the gym.
“Now I’ll have to park elsewhere and pay for it. With the gym, you get free parking.”
One permit holder said: “I just drove up to the gate at about 6.20am and there was a green barrier across the road and no indication of what was wrong.
“I phoned the Wellgate and they said they couldn’t get the shutters all the way up. There was no indication until I got there, which was very frustrating.
“I had to park elsewhere and was 20 minutes late to work.”
Entry to the car park was out of order for at least an hour-and-a-half.
Another permit holder said: “I arrived at about 7.40am and a barrier was there. There was no indication of the closure until you got there.
“I parked in Bell Street car park which could cost me £9.60 and I’m a permit holder for the Wellgate.”
Claire Gammie, 51, a widening access officer from St Andrews, said: “It’s just one of those things.
“I’m a permit holder and will have to pay to park elsewhere but there’s no point in making a fuss about it. These things happen.”
Some permit holders think they should be compensated for the closure of the car park.
Another permit holder said: “It’s a disgrace. I parked my car in East Port and I’m not paying for it.
“The Wellgate should foot the bill for everyone who parked elsewhere or was given a parking ticket.”