The city’s bus crisis is over – thanks to the help of drivers from the Midlands.
National Express says that normal service has resumed for Xplore Dundee after a shortage of drivers affected routes throughout the city.
Drivers from Birmingham were drafted in to help reduce disruption for passengers.
The Tele previously reported there had been dozens of cancellations in the last few weeks, with Xplore Dundee admitting it had been struggling to cope with the shortages.
A spokeswoman for National Express said there had been improvements to services and the company was recruiting new drivers.
She said: “Again, we are sorry for the disruption that affected some of our services in September and for any inconvenience caused to customers.
“The short-term measures we put in place are now paying off and since the beginning of October services have returned to normal.
“Meanwhile, the long-term work continues to ensure that our operation is as resilient as it can be.
“Anyone who is interested in a career with Xplore Dundee can go to yournxjob.co.uk to see the jobs we currently have on offer.”
National Express has centres in Coventry and the West Midlands and the Tele reported that five drivers from Birmingham were brought in to assist a fortnight ago.
Particular concerns were raised in the North East where more than 30 services were cut over a two-day period.
As well as staffing issues, services suffered as a result of antisocial behaviour in Whitfield where the 9, 10 and 33 buses in Lothian Crescent were withdrawn due to a number of incidents in the area.
Local councillor Brian Gordon initially raised concerns about Xplore’s measures, saying: “I welcome the fact that Xplore is doing something to deal with this.
“However, there are two issues with the English drivers.
“One is that they don’t know the routes in Dundee and they’re not going to learn them overnight.
“Secondly, if it is just five drivers then that isn’t enough.
“Many bus drivers in Dundee are complaining that they are missing out significantly on holiday days due to them because of the shortage.
“Five extra drivers isn’t going to resolve this.”
Back in June, the Traffic Commissioner fined Xplore Dundee £8,700 after repeated complaints about late and early-running services throughout the city.
A report was submitted by Bus Users Scotland about punctuality failings, with services 9, 10, 15, 17 and 23 among the routes highlighted .
The fine was imposed after the Traffic Commissioner opted not to pursue a further investigation into the issues.