Advice issued to help local folk avoid online scams

Citizens Advice Scotland has issued tips to understanding subscriptions, to make sure Taysiders know what they are signing up for online and to ensure the company is genuine.

Customers are reminded to look for a padlock symbol to ensure the site is secure, that the web address begins with https rather than http and that there is a legitimate company address rather than a PO box.

The team also advised customers to read the terms and conditions to check what the subscription fee covers, how long is the agreement, will they be charged to leave the subscription and how and when to cancel payments.

Tips on spotting a subscription scam include being wary of unexpected pop-ups.

For example a pop-up might appear when browsing a site the customer trusts, sending them to a website promoting the subscription, and making it look as though it is linked.

Advice is available on the Citizens Advice helpline (03454 040506).

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