Many mortgage customers could be paying loyalty penalty, warns Citizens Advice

Houses in Dover, Kent. Two fifths of people whose fixed-term mortgages have ended since the start of the first lockdown in March 2020 have taken no action to switch, according to Citizens Advice (Gareth Fuller/PA)
Houses in Dover, Kent. Two fifths of people whose fixed-term mortgages have ended since the start of the first lockdown in March 2020 have taken no action to switch, according to Citizens Advice (Gareth Fuller/PA)