Severely reduced services hard on families in pandemic, funeral directors say

Funeral director Colette Sworn polishes the lid of a coffin as part of her preparations to oversee a funeral in the chapel at Co-op Funeralcare in Watford, Hertfordshire (Jonathan Brady/PA)
Funeral director Colette Sworn polishes the lid of a coffin as part of her preparations to oversee a funeral in the chapel at Co-op Funeralcare in Watford, Hertfordshire (Jonathan Brady/PA)