Dundee City Council has been slammed over claims a cluster of bins have gone unemptied for more than two weeks.
The three bins, outside a block of flats on Perth Road, have long since begun to overflow.
Bags of rubbish and loose debris are now spilling out into a communal area.
Loose cans, wrappers, newspapers and food containers litter the concrete beside the bins, and one resident said there has been no collection for 17 days.
West End resident Moumen Bouzid, 35, said: “I phoned the council twice last week regarding the issue and they assured me that someone would be here last Friday, but no one came.
“It has been 17 days and they have still not been emptied. It is getting ridiculous and could attract rats and other things.
“I thought they would arrive on Monday but still no one arrived.
“I have now resorted to leaving the rubbish bags in the kitchen as I don’t want to add to the mess outside.
“I’ve attempted to phone the council today again but I was left on hold and advised that no one in a senior position was available to deal with my query.”
West End Liberal Democrat Councillor Fraser Macpherson has been in touch with disgruntled residents and has begun lobbying the council to take action.
He said: “I’ve had several residents complain to me today regarding this issue. There has been a build up of bags of rubbish which is causing a mess.
“I’m very concerned about this and have contacted two senior managers within the environment department to ask them first and foremost get it cleaned up.
“I’ve also asked them to ensure from now on that the collection process is on a regular footing.
“I’m aware that there has been a change to the collection schedule which may have been causing confusion.
“However, there was no collection at all last week and that is not acceptable.
“The build up of rubbish has been exacerbated as seagulls have ripped open the black bags, so it is important that everyone knows when bins need collecting and that they are collected on time.”
A Dundee City Council spokeswoman said: “We are aware of the situation and we will clear the site as soon as possible.”