A 91-year-old woman was injured after falling down an escalator in a Dundee shopping centre.
The pensioner was injured while shopping at the Wellgate Centre during the afternoon.
It is understood the woman, who was at the centre with a friend, had been making her way from BHS to the floor above when she tumbled backwards down the escalator and suffered head and leg injuries.
Bystanders rushed to her aid as they waited for paramedics to arrive.
One eyewitness said: “I just heard the scream I turned round and I saw what had happened. It just looked awful she had a big gash in her left leg and a head wound.
“At first I didn’t see the injury to her leg I just saw the head wound. But then I saw all the blood on the escalator.
“I’m not sure how it happened if she had just lost her balance?
“The escalator was going up and she must have fallen backwards.
“She was conscious and despite what had happened she was a chirpy old girl but it did look terrible.”
The Wellgate Centre’s first aid team was among those who treated the woman at the scene until the arrival of paramedics, who took her to Ninewells Hospital by ambulance.
The witness, who was given a pad to hold against the woman’s head, said: “Apparently when the paramedics arrived they lifted up her leg and she had injured that too.”
Jon Walton, manager of the Wellgate Centre, said the safety of the escalator had been investigated following the incident on Thursday.
He said: “I can confirm there was an incident at 2.15pm. A lady stumbled down the escalator on level two.
“She was given first aid by a member of Wellgate staff. Shortly after, paramedics arrived and took the lady to Ninewells Hospital.
“As with all incidents of this nature, the escalator was taken out of service immediately, and an engineer was called out.
“In this case, the engineer found no faults.”