| From what I have read in the Tele letters page over the past year, drivers continue to be fair game for anyone who has a gripe about National Express Dundee.
We are employees, not the owners and we do as our bosses command.
I would like to outline the following:
1 — our licences are ours and we needed to pass a specialised test to gain it. We also need to qualify for other certificates to keep our licences.
2 — National Express are a privately-owned company who are responsible to their shareholders.
3 — drivers are, by law, responsible for every passenger who boards their bus, and are therefore in charge of said vehicle and have the ultimate say as to what happens on-board.
4 — the days of stopping between recognised bus stops are well and truly gone.
5 — do not expect a bus to stop for you if you are not prepared to make it known to the driver that you wish him to stop. Put down your phones and concentrate on looking for the bus!
6 — be a parent and watch your kids on-board. Do not allow them to treat the bus as if it were a playground.
7 — passengers have a duty of care too. No eating, drinking, swearing etc.
8 — from a personal point-of-view, swear at me and you do not travel on my bus.
I hope this letter makes a small difference to the way bus drivers are treated by the public. —
Fed-Up Driver. |