| I have read several letters slating the bus service in Dundee.
I offer an alternative perspective.
Yes, all passengers would love their buses to turn up on time, be able to get a seat and have an easy journey into or out of the city centre. That’s what buses are there for.
However, as always, there are external factors that stop a bus running on time.
For example, a lot of passengers getting on and off will delay the service. Current traffic conditions also delay services. There may be an incident involving the vehicle. None of these are within the operator’s control.
All operators monitor their services in the Dundee area either by way of people on the road watching or by means of GPS tracking.
A letter writer suggests that double deckers are put on for peak time journeys. This would be a very expensive move.
It would not pay any operator to have one sitting around all day just in case there was a busy journey at peak time.
A single deck bus can carry as many passengers as a double decker, although around 30 will be standing.
However, on any bus, some passengers will only be on for a matter of stops, not travelling from terminus to terminus.
This is one of the reasons double deck buses are not supplied for peak time operation.
National Express Dundee passengers don’t realise how lucky they are that every bus has a low floor and low entry platform allowing access for anyone. There are many towns in the UK that don’t have any low floor buses yet.
No company thinks it is funny to have passengers standing or to leave them at bus stops.
After all, the passengers are the company’s bread and butter.
However, if the demand is not sustained throughout the day then the capacity will not be supplied. It is simply a case of economics. — Dundee Resident.
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