| I WAS with a friend at the weekend who tried to withdraw cash from a machine at Tesco in Dundee’s Stack Leisure Park.
After she had put in her pin number a message came up on the screen saying there would be a charge.
There is a big notice above the machine saying “Free Cash Withdrawals”.
I assume Tesco is unaware that some banks are charging their customers.
Also Tesco, like most supermarkets, has a chip and pin system in place for paying.
Does this mean customers will be charged for this type of transaction?
Banks who charge for withdrawals should realise that people will withdraw their cash in one large sum instead of drawing out the amounts they need.
These charges will hit those on low incomes or benefits such as pensioners who have the basic pension paid into a bank account.
What has the Government got to say about this, or is it simply going to let the banks do as they like? — Monthly Wage Earner.
[A spokesperson for the Royal Bank of Scotland said, “As we do not have details of the card used, it is not possible to talk about this particular case.
“However, no Tesco cash machine will charge a user for a debit or credit card cash withdrawal.
“Credit card issuers may well charge a cash advance fee if cash is withdrawn from a credit card.
“When a credit card is used in a bank cash machine, there will be an warning on the screen that their own card issuer may levy a charge for withdrawing cash.
“It will also give the user an opportunity to cancel the transaction.
“Credit card issuers will also have been advised that there are cash advance fees payable by their credit card company when they sign up for the card and on credit card statements.
“In the UK the vast majority of withdrawals at cash machines are from debit cards, where the customer will not be charged.”] |